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Refer a Neighbour

We love referrals... and saying thank you

In a nutshell

Refer a neighbour is an easy way of introducing others to Flood Assist's great products and service, and for you to benefit at the same time!

If you think we've done a great job of looking after you then we'd love you to tell your neighbours. If you recommend us to someone who then takes out an insurance policy through Flood Assist we'll send you a £20 Amazon Voucher to say Thank You!

We value our relationship with our customers and believe that Refer a Neighbour is simple, honest, and an open way to say thank you for your recommendation, the more people you recommend that take out a policy the more rewards you'll receive!

Details of the terms and conditions of the Refer a Neighbour Scheme can be found here.

Questions and Answers

How can I apply for the scheme?

You, as a client do not apply directly. If you recommend us to a neighbour they'll need to reference you as recommending them to us when they call for a quote. If your friend or neighbour takes out a home insurance policy with us, we'll reward you with a £20 Amazon Voucher subject to the scheme's terms and conditions.

What if my neighbour cancels their policy during the year?

If your neighbour cancels their policy from the policy's start date, then the e-voucher remains valid. If they cancel their policy in the first 30 days then we won't be able to issue a voucher to you.

How long after taking out my policy can I start referring?

You can start referring people to us after the first 14 days of your policy start date.

What information does my neighbour need?

Your neighbour just needs to confirm your name and your address.

How long will it take for me to receive my vouchers?

The voucher will be issued to you between 30 and 60 days of the start date of your neighbour's insurance policy.

Can my neighbour apply online?

The refer a neighbour scheme is only available by phone.

How many neighbours can I refer?

You can refer an unlimited number of neighbours, and you can even refer a friend too if they live in a high flood risk area.

Do I have to be a customer to refer a neighbour?

Yes, you have to hold a current insurance policy with us to refer a neighbour and benefit from the scheme.

Can I contact Flood Assist to ask when my voucher is issued?

If your neighbour takes out a policy with us, and you are due a reward we will contact you and let you know. We cannot discuss a neighbour's quotation with you.

What if I told someone to contact you directly?

Yes, as long as your neighbour tells us from the outset that they're calling on your recommendation.

My neighbour's policy isn't due to renew yet

Your neighbour will need to contact us when their policy is due for renewal, ideally 30 days before their current policy is due to end. We'd recommend that you put a date in your diary.

Are there terms and conditions?

Yes, the terms and conditions can be found here.

Why choose us?